Healthcare Finance Management Association (HFMA)

Discover how HFMA is scaling cohort-based peer learning across its 145,000+ members — and building a replicable model for deeper volunteer engagement and early career member engagement.

This case study explores:

  • How HFMA launched three distinct program designs across volunteer and emerging professional segments in under a year

  • The AI-powered matching strategy that ensured every cohort connected members around genuinely shared challenges — not just job titles

  • How anonymized meeting intelligence turned peer conversations into real-time strategic insight for HFMA's leadership team

  • Results: 16 unique cohorts, 60+ Zoom meetings, 278 agenda topics, and 18,000+ minutes of member conversation

  • The roadmap for expanding RallyBoard as a foundational layer of HFMA's engagement strategy — across regional chapters, volunteer networks, and emerging leader communities

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